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Associate
degree in Technical Communication
Certificate in Computer Operations
Plus 1-½ years Liberal Arts classes. Classes included:
Accounting, Introduction to Business, Fundamentals of Data
Processing, Speech, Math, Algebra, COBOL, Systems Analysis, Psychology
in Business and Industry, Logic, Interviewing, Computer Operations,
Statistics, Engineering Graphics, Print Production, Technical Writing,
Philosophy, and Sociology
Other
Classes
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Visa DPS online training to learn banking processes - focus on
credit card processing
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Accounting Principles, Small Business Marketing,
and Small Business Legal Issues (Yavapai College, Arizona)
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World
Wide Web Authoring (2 classes at Bellevue Community College near
Seattle)
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Principles
of Training, Developing Courseware, Advanced Composition
(Portland State University)
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Interactive Software Tools for Constructing User
Interfaces (Oregon Graduate Institute)
Seminars
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Basic/Intermediate
HTML-Based Help Authoring
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Using
RoboHelp X4
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Structural
Problem Solving
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Sarbanes-Oxley
Requirements
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Secret
Design Strategies of Highly Successful Web Sites (User Interface
Engineering 3 day)
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Ontara
Project Management
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Essential
Facilitation by Interaction Assoc (5 day class)
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Effective
Visual Information Display (Edward Tufte)
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Basic/Intermediate
HTML-Based Help Using RoboHelp X4 (3 day class)
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Process
Quality Management & Improvement
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Measurement
& People - for Better or Worse by Amer. Soc. For Quality
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Introduction
to Electronics
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Developing
Online Help Writing Smarter
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SVR
3.2 and 4.0 UNIX System Administration
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Fundamentals
of UNIX
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Designing
Graphics for Documentation
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Intel
Culture
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SAS
and AUTOTAB programming
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Brogan’s
Clear Writing
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IPPE’s
The Organization as a Team
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