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Installed software on PCs, configured SVR 4.0 UNIX-based systems for
multi-user network use, performed system software tuning procedures,
and created macros to automate processes and manipulate data
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Used the BSD and SVR4 UNIX operating system software and
documentation tools - 7 years
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Used DocuPro, FrameMaker, and Word for Windows desktop publishing
software
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Used Tiffany, FullShot, and Snap Shot screen capture software
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Used Paint Shop Pro to edit screen captures
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Used Hot Metal Pro, and DreamWeaver to create html files for a web
site and to maintain web site content
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Used Visio, Aldus Freehand, and Framemaker graphics software to
create flow charts and other graphics
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Used PowerPoint to create presentations
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Used Groupwise and MS Project to create project schedules
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Used RoboHelp to create online help projects
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Converted
FrameMaker files to online help using WebWorks
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Converted Word for Windows documents to online help using Word Basic
macros. Tested the hyperlinks and fixed the help files by editing
the RTF files.
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Used Toolbook 1.0 and Prototyper 2.1 to create, prototype and test
graphical user interfaces
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Used Documentum, Eroom, and Solar for file revision control and file
sharing
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Used MS Outlook for email
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Used Internet Explorer, and Netscape internet browsers
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Used NetMeeting to edit documents online in real-time with
nationwide audience
